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Go to the shopReturn Policy
Return Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
Returns
To return an item, place the item securely in its original packaging and same weight, and mail your return to the following address:
Dera Farms, Attn: Returns A 22 , Lajpat Nagar, Delhi, Delhi 110024, India
Return Process
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, The contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 1 Month from the receipt of your item to process your return.
Exceptions
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Questions
If you have any questions concerning our return policy, please contact us at: Support@derafarms.com
